Security policy

General provisions

1. This Privacy Policy outlines the principles for the protection of personal data of Clients using the Online Store at the address https://www.bemax.pl/en/.
2. The administrator of personal data of Customers collected through the Online Store is the Seller.
3. The administrator limits the use and collection of information to the necessary minimum required to fulfill the Order at the highest level.
4. Personal data is not shared in any other way than what results from the purpose of the Order and the scope of the granted consent.
5. The administrator makes every effort to secure personal data during its transmission by Clients, and in particular ensures that the data collected by him is processed in accordance with the law.
6. Any words, phrases, and acronyms appearing on this page and starting with a capital letter (e.g., Seller, Online Store, Customer) should be understood in accordance with their definitions contained in the Terms and Conditions of the Online Store available on the pages of the Online Store.
7. The service performs the function of gathering information about users and their behavior in the following way:
   - Through voluntarily provided information in the forms.
   - By saving cookies (so-called "cookies") on end devices.
   - Through the collection of web server logs by the hosting operator home.pl. S.A., operating at the addresswww.home.pl

The purpose of data collection

1. The data provided by the Customer during registration is used solely to enable the Customer to log in to the Online Store and for the purpose of order fulfillment, including ensuring communication between the Customer and the Seller.
2. Data collected during the purchase transaction is used solely for the purpose of processing payment for the placed order and shipping the goods.
3. Data collected through direct contact between the Customer and the Online Store via the website is used solely for the purpose of communicating with the Customer and responding to the Customer's inquiries.
4. The data provided in the forms may be transferred to entities that technically implement certain services – this particularly applies to payment processing services, couriers, and technical support for the online store, with which the administrator cooperates in this regard.

Basis for data processing

1. Providing personal data is voluntary, but necessary in order to take advantage of the full functionality of the Online Store, i.e., to place an Order.
2. During registration in the Online Store, the Customer provides the following information in the registration form: first name, last name, exact delivery address, phone number, email address, and possibly company details for which the invoice is to be issued.
3. If you have given your consent (to subscribe to the newsletter), the email address you provided will be used for marketing purposes of our own products. https://www.bemax.pl/en/ .Consent can be withdrawn at any time.

Access to personal data

1. In accordance with the provisions of the Personal Data Protection Act of August 29, 1997 (consolidated text: Journal of Laws 2002, No. 101, item 926, as amended), the Seller ensures free access to personal data, as well as the ability to modify, correct, and delete it.
2. The client has the right to access their personal data and to correct it through the Online Store or by phone contact.
3. The customer can independently make changes to the data provided in the Online Store system.
4. The Client can access, change, correct, and delete personal data at any time through their account in the Online Store, after prior registration and logging in.
5. The customer has the option to directly contact the employees of the Online Store via email, chat, and phone.

Account deletion

1. A customer who has created an account in the Online Store can delete their account at any time through the Online Store or by phone contact.
2. Account deletion is irreversible and means the removal of all Client data. Restoring such an account will not be possible.

Profiling

1. The administrator restricts sales and registration for users who are already registered or new ones.The minimum purchase amount is 300 zlotys net.
2. The administrator profiles the displayed prices on the store's website depending on the group to which the Customer belongs.

Contact

1. In case of any questions or comments regarding this Privacy Policy or if you wish to access, correct, or delete your personal data, customers are requested to send the appropriate information.
   - via email at: biuro@bemax.pl,
   - in writing to the address: Bemax Fabric Wholesale, Głogowska Street 260, 60-104 Poznań,
   - contact by phone with the Seller: mobile: (+48) 509 335 260

Cookie Policy

1. By using the Online Store's website, the Customer agrees to the use of cookies in accordance with the Cookie Policy.
2. The online store generates cookies that remember information about the customer and allow for later recognition by the server.
3. The site also uses cookies from the statistical service providers Google Analytics and the Smartsupp chat for efficient communication with the Client.
4. Cookies do not harm the system on the computer in any way, and every web browser has the option to disable them.
5. If the Client does not agree to the Online Store using cookies, they should change their browser settings accordingly or refrain from using the Online Store's pages.

What are cookies?

1. Cookies are small files that are saved and stored on a computer, tablet, or smartphone while visiting various pages in an online store.
2. A cookie usually contains the name of the website from which it originates, the cookie's expiration time (its lifespan), and a randomly generated unique number used to identify the browser that is connecting to the website.
3. Cookies are usually very useful. They help remember individual settings and allow users to log in to their personal accounts.
4. If the Client believes that the presence of cookies violates their privacy, they can disable them at any time, either for a specific website or for all connections from that browser.

Newsletter

1. A newsletter is a regularly sent message in the form of serial email correspondence to multiple recipients. It contains information about the activities of the Online Store, such as new Products and current promotions.
2. The customer can order the newsletter service by entering their email address in the form on the online store's website.
3. The entered address must be confirmed by clicking the link in the email with the order confirmation for the service.
4. The client uses the newsletter service voluntarily for an indefinite period.
5. The newsletter is a free service.
6. The client can unsubscribe from the newsletter service at any time.
7. Resignation can be submitted in the account settings or via email.

Server logs

1. Information about certain user behaviors is logged at the server level. This data is used solely for the purpose of administering the service and ensuring the most efficient handling of the hosting services provided.
2. The resources being viewed are identified by their URLs. Additionally, they may be subject to recording.
   - time of query arrival,
   - time of sending the response,
   - the name of the client station - identification carried out by the HTTP protocol,
   - information about errors that occurred during the execution of HTTP transactions,
   - the URL address of the page previously visited by the user (referrer link) – in the case where the transition to the Service occurred through a link,
   - information about the user's browser,
   - Information about the IP address.
3. The above data is not associated with specific individuals browsing the sites.
4. The above data is used solely for the purpose of administering the server.

Final provisions

1. The Administrator is aware that they are responsible for the protection of data entrusted by Clients. They take security issues very seriously. Therefore, they make efforts to protect the Online Store from unauthorized access by third parties and control the methods of collecting, storing, and processing information.
2. The administrator uses security devices for the server, encryption devices, and physical security measures.
3. Access to data is granted only to those employees and entities that need to access it in order to process it solely for the purposes described in the Privacy Policy.

Collection, acquisition, scope, and purpose of collecting personal data

1. The Administrator informs Users that it entrusts the processing of personal data to the following entities:

1. Edrone Ltd. o.o., ul. 1 Lekarska, 31-203 Kraków, NIP: 676-248-20-64, KRS: 0000537197 – for the purpose of using the mailing system edrone.me, which is used to send newsletters,
2. Edrone Ltd. o.o., ul. Lekarska 1, 31-203 Kraków, NIP: 676-248-20-64, KRS: 0000537197: - for marketing purposes only and exclusively for the needs of the email, SMS, social media campaign initiated or indicated by the Administrator using the edrone system,

2. The administrator informs that it uses the following tracking technologies to monitor the actions taken by the user/Customer on the website of the Store:

1. edrone tracking codes - for the purpose of analyzing the website statistics of the Store, as well as for marketing purposes solely for the needs of the email, SMS, and social media campaigns launched or indicated by the Administrator using the edrone system.